CONSULTANT FOOT & ANKLE SURGEON

PRACTICE MANAGER

Debbie Rollason

Business hours:

Monday 8:30 - 17:30

Tuesday 8:30 - 17:30

Wednesday 8:30 - 18:30

Thursday 8:30 - 18:30

Friday 8:30 - 17:30

Debbie has been managing Mr Mahadevan's practice since January 2018. Previously she was a Medical Secretary at Circle Reading Hospital running private practices and co-ordinating NHS practices for consultants. Prior to that she worked at the  Royal Berkshire Hospital as a Team Secretary for 13 years. Debbie takes pride in making your patient journey as easy as possible. Please contact her for all your enquiries and appointments.

Read patient feedback on their experience of our practice here.

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Contact:

E-mail:

Tel: 07305 097137 

PATIENT FEEDBACK

All staff were very friendly and knowledgeable. Easy to book appointments and an excellent experience overall (Mar 2021)

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My overall experience was nothing more that perfect. Admin staff exceptionally helpful in booking appointments. Very short waiting period for an appointment (Mar 2021)

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Overall service excellent. Practice Manager very helpful and efficient. Waiting time and ease of booking appointment very good (Mar 2021)

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Excellent service from end to end (Feb 2021)

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Minimal waiting, prompt booking and excellent COVID precautions (Feb 2021)

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With the help of Mr Mahadevan's excellent Practice Manager everything went very smoothly. Unfortunately with the Corona Virus the operation had to be rearranged but she did all she could to keep me informed and rescheduled it as soon as was possible (Jan 2021)

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'My overall experience was excellent - booking was easy and a very short waiting time for an appointment. Communication with the Practice Manager Deborah has been very easy and straight forward and she has been very helpful with any queries.' (Dec 2020)

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'Appointments were always timely, always easy to book and his Practice Manager, Debbie Rollason has always been helpful and encouraging throughout. They make a superb team and who make you feel well informed and secure in your decisions. The outcome following surgery is better than I thought and I would recommend to anyone.' (Oct 2020)

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'I can't give enough praise, the ease of booking appointments with Debbie, how easy it was at appointments and no waiting time. The care I was given was second to none and I couldn't recommend enough.' (Oct 2020)

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'Considering the challenges of the year (COVID), all very good. As quick as I planned/ expected.' (Sept 2020)

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'Process very smooth. Reasonable waiting time. No complaints.' (Aug 2020)

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'All excellent! Debbie is a star. Always there and helping out with all sorts of questions, even the silliest ones.' (Aug 2020)

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'Excellent experience, Debbie was lovely to deal with and made life very easy.' (Aug 2020)

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'Perfect.' (Aug 2020)

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'Helpful and friendly communication and overall simple process.' (June 2020)

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' Everything was incredibly fast, professional and courteous.' (June 2020)

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' Everything was done accordingly, and all my appointments were arranged quickly from the consultation, operation and 2 follow-up appointments. Debbie the PA to Mr Mahadevan is so helpful and friendly and excellent at her job.' (Apr 2020)

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'Seamless...' (Apr 2020)

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'Waiting time for appt was very short. Practice manager Debbie was beyond helpful. Against a background of COVID-19 she was able to liaise with an extremely busy GP surgery to facilitate my blood and x-ray results. Excellent personal service and follow phone calls and emails.' (Mar 2020)

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'Everything was prefect.' (Jan 2020)

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'Excellent. I was always seen on time and treated with the utmost respect.' (Jan 2020)

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'Everything went very smoothly.' (Dec 2019)

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'Overall experience has been excellent. The staff have been great in arranging all the required appointments, referrals and treatment. The communication has always been prompt, informative and easy to deal with. The whole procedure has been seamless and very well handled.' (Nov 2019)

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'I was booked in for the initial consultation as the end of May and surgery was early July. Very quick and suited me as a self employed person. All the staff I had contact with were very helpful especially Mr Mahadevan's secretary Debbie.' (Nov 2019)

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'Efficient, polite, professional and very helpful.' (Nov 2019)

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'Prompt appointment and helpful admin staff.' (Oct 2019)

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'All excellent. Debbie was always very helpful. Thank you.' (Oct 2019)

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'All very straightforward, prompt appointment and scan. Debbie was very helpful throughout.' (Oct 2019)

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